Return & Cancellation Policy

Cancellations

Orders that have not yet shipped may be canceled upon request.
A 10% restocking fee will apply to all canceled orders. This fee may be waived, if the refund is issued as store credit.

We strongly encourage customers to reach out with any questions before placing an order - our team is happy to help ensure you make the right purchase the first time.

Returns

To maintain competitive pricing and exceptional service, we accept returns under strict conditions.
Most items are considered final sale.

  • Returns are accepted within 30 days of delivery.

  • Customers are responsible for all return shipping costs.

  • A 20% restocking fee applies to all approved returns.

  • Items must be returned in their original condition (sealed, if originally sealed) and in the original packaging.

  • Returns will not be accepted for cosmetic packaging imperfections or issues that do not affect product usability.

  • Sealed trading card products are not eligible for return under any circumstance.

  • Final sale items are not eligible for return.

Refunds are issued within 10 business days of receiving and inspecting the returned items.

To initiate a return, please contact us at info@geekerygames.com with your order number and reason for the return.

Missing or Damaged Components

If your sealed product arrives with missing or damaged internal components, please contact the manufacturer directly for a resolution.
If you need help locating manufacturer contact information, we’re happy to assist - email us at info@geekerygames.com

Unclaimed or Returned Packages

If a package is returned to sender and the customer does not respond to our contact attempts regarding reshipment within 14 days, it will be considered unclaimed.
Unclaimed packages are handled in accordance with our standard return and restocking policies.

Refunds for unclaimed or refused shipments will reflect:

  • All applicable restocking fees, and

  • Any additional shipping costs incurred by Geekery Games.

These amounts may be deducted from the total refund issued.

Preorders and Policy Updates

Preorders placed before October 20, 2025 remain under the original shipping terms in effect at the time of purchase.
Updated shipping rates and policies apply to new orders placed after that date.